Legal notice


Last Updated: July 21, 2026

Welcome to the Luxe Vitae website.

This Legal Notice provides important information concerning the ownership, operation, purpose, and permitted use of the Luxe Vitae website and its content.

By accessing or using this website, you agree to comply with this Legal Notice, the Luxe Vitae Terms of Service, Privacy Policy, Return and Refund Policy, and any other policies, agreements, or notices applicable to the Services you use.

1. Website Owner and Operator

This website is owned and operated by:

Luxe Vitae
Founder and Operator: Jessica Mari Medrano
Website: www.luxevitae.com
Email: Jessicamarimedrano@luxevitae.com

Business jurisdiction:
United States

References in this Legal Notice to “Luxe Vitae,” “we,” “us,” or “our” refer to Luxe Vitae and its owner and operator, Jessica Mari Medrano.

2. Purpose of This Website

Luxe Vitae provides Life and Health Alignment Coaching, business coaching, educational resources, personal-development content, wellness-focused information, digital materials, and community experiences, including Vitae Vibe.

The website may be used to:

  • Provide information about Luxe Vitae;

  • Describe coaching services and programs;

  • Allow visitors to submit inquiries;

  • Facilitate purchases and enrollment;

  • Provide access to educational materials;

  • Connect users with third-party scheduling and client platforms;

  • Support customer and community communication;

  • Provide information concerning Vitae Vibe; and

  • Publish articles, videos, reflections, and other content.

The specific terms applying to a purchased coaching service or program may also be contained in a separate checkout page, coaching agreement, payment-plan agreement, or participation agreement.

3. Educational and Informational Purpose

The information available through this website is provided for general educational and informational purposes.

Website content may discuss topics related to:

  • Personal growth;

  • Self-awareness;

  • Mindset;

  • Lifestyle;

  • Habits;

  • Wellness;

  • Relationships;

  • Purpose;

  • Leadership;

  • Business development;

  • Life alignment; and

  • Intentional decision-making.

This information is general and may not be appropriate for every person or circumstance.

You are responsible for evaluating any information before applying it to your life, health, relationships, business, finances, or personal circumstances.

4. No Professional Medical or Licensed Advice

Luxe Vitae provides coaching, education, guidance, reflection, and personal-development support.

Luxe Vitae does not provide:

  • Medical diagnosis or treatment;

  • Mental-health diagnosis or treatment;

  • Psychotherapy;

  • Counseling;

  • Psychiatry;

  • Psychology;

  • Emergency or crisis services;

  • Legal advice;

  • Financial advice;

  • Investment advice;

  • Clinical nutritional care; or

  • Any other licensed professional service unless expressly stated and provided by an appropriately qualified professional.

Nothing on this website should be interpreted as:

  • A medical or mental-health diagnosis;

  • A treatment plan;

  • A professional prescription;

  • A substitute for licensed care;

  • A guarantee of improvement; or

  • A guarantee of any particular personal or business outcome.

You should consult an appropriately qualified professional concerning matters that require medical, psychological, psychiatric, legal, financial, nutritional, or other licensed expertise.

5. No Emergency Services

Luxe Vitae is not an emergency or crisis-response service.

Do not use this website, its forms, Tidio chat, Healthie, email, WhatsApp, social media, or other Luxe Vitae communication channels to seek immediate emergency assistance.

Messages may not be reviewed immediately, and Luxe Vitae does not guarantee a response within any particular period.

If you or another person is experiencing an immediate medical, mental-health, safety, or other emergency, contact the appropriate emergency service, crisis resource, or qualified professional in your location.

6. Coaching Relationship

Viewing this website, reading its content, submitting an inquiry, communicating through Tidio, subscribing to emails, or following Luxe Vitae on social media does not by itself create a coaching relationship.

A coaching relationship begins only when:

  • Luxe Vitae accepts the individual as a client;

  • The required purchase or payment arrangement has been completed;

  • Any required coaching agreement or consent forms have been accepted; and

  • The coaching service has been confirmed.

Automated chat responses, general emails, social-media content, website articles, and discovery information do not constitute individualized coaching.

7. No Guaranteed Results

Luxe Vitae does not guarantee any particular:

  • Personal transformation;

  • Wellness outcome;

  • Physical result;

  • Emotional result;

  • Relationship outcome;

  • Business result;

  • Income level;

  • Revenue increase;

  • Leadership result;

  • Employment opportunity; or

  • Other outcome.

Any testimonials, examples, client experiences, or success stories reflect individual experiences and do not represent a promise that another person will achieve the same result.

Results depend on many factors, including the individual’s circumstances, decisions, participation, effort, resources, timing, and follow-through.

8. Website Platform and Third-Party Services

The Luxe Vitae website is powered by Shopify.

Luxe Vitae may also use third-party platforms and service providers, including:

  • Healthie for scheduling, intake forms, client administration, messaging, virtual sessions, resources, invoices, and payments;

  • Tidio for website chat, automated assistance, and customer service;

  • WhatsApp for certain general and administrative communications;

  • Email providers;

  • Payment processors;

  • Video-conferencing providers;

  • Analytics providers;

  • Cloud-storage services; and

  • Other business or technology providers.

Third-party platforms operate under their own terms, privacy policies, security practices, and availability.

Luxe Vitae does not control and cannot guarantee the performance, availability, security, accuracy, or continued operation of third-party platforms.

Use of a third-party service may require you to accept that provider’s separate terms and policies.

9. Automated and AI-Assisted Information

Certain website chat responses or support functions may be automated or assisted by artificial intelligence.

Automated responses are intended to provide general information and administrative support.

They:

  • Do not create a coaching relationship;

  • Are not medical, mental-health, legal, financial, or other professional advice;

  • May not fully understand your individual circumstances;

  • May occasionally contain incomplete, inaccurate, or outdated information; and

  • Should not be relied upon as the sole basis for an important decision.

Information concerning prices, program details, availability, policies, or purchases should be confirmed through the official website, checkout page, Healthie, or direct written communication with Luxe Vitae.

10. Intellectual Property

Unless otherwise stated, all original content available through the Luxe Vitae website is owned by Luxe Vitae or used with permission.

Protected content may include:

  • Text;

  • Articles;

  • Graphics;

  • Logos;

  • Branding;

  • Photographs;

  • Images;

  • Videos;

  • Audio;

  • Website design;

  • Coaching materials;

  • Digital downloads;

  • Worksheets;

  • Assessments;

  • Reflection exercises;

  • Program structures;

  • Educational systems;

  • The Luxe Vitae Codex;

  • The DNA of the Luxe Vitae Method;

  • The Art of Inquiry;

  • The Luxe Vitae Alignment Method;

  • Slogans; and

  • Other original content or materials.

The use of a ™ symbol represents a claim of trademark or brand ownership. It does not necessarily mean that the mark has been formally registered in every jurisdiction.

All rights not expressly granted are reserved.

11. Permitted Use

You may view and use publicly available website content for your own lawful, personal, and non-commercial purposes.

Where downloadable materials are made available as part of a purchase or program, you may use those materials only as allowed by the applicable Terms of Service, client agreement, or license.

You may not, without prior written permission:

  • Copy or reproduce substantial website content;

  • Republish Luxe Vitae content;

  • Modify and present Luxe Vitae content as your own;

  • Sell, license, or distribute Luxe Vitae materials;

  • Use Luxe Vitae materials to create a competing product or service;

  • Teach, train, or certify others using Luxe Vitae systems;

  • Remove copyright, trademark, or branding notices;

  • Use Luxe Vitae logos or branding in a misleading manner;

  • Upload paid or confidential materials to public platforms, repositories, or artificial-intelligence systems;

  • Record or distribute coaching sessions; or

  • Use website content for unauthorized commercial purposes.

Brief quotations may be permitted where legally allowed and accompanied by appropriate attribution.

12. Images and Third-Party Content

Some images, fonts, software, embedded media, or other materials appearing on the website may be licensed from or provided by third parties.

Rights in those materials remain with their respective owners or licensors.

The appearance of third-party content does not grant users permission to copy, reproduce, download, distribute, or commercially use that content.

13. Reviews and Testimonials

Testimonials and reviews displayed on the website should reflect genuine experiences and opinions.

Individual experiences vary, and testimonials do not guarantee that another client will receive the same or a similar result.

Luxe Vitae will not knowingly publish a fabricated testimonial or misrepresent a person’s experience.

Clients and community members retain the right to express honest opinions concerning their experiences.

Luxe Vitae will obtain appropriate permission before publicly using an identifiable client’s name, likeness, photograph, private coaching story, or testimonial for promotional purposes.

14. Accuracy of Information

Luxe Vitae makes reasonable efforts to provide useful and accurate information.

However, website content may occasionally contain:

  • Typographical errors;

  • Technical errors;

  • Incomplete information;

  • Outdated information;

  • Pricing errors;

  • Availability errors; or

  • Other inaccuracies.

We do not guarantee that all website content will always be complete, current, accurate, or suitable for every purpose.

Luxe Vitae reserves the right to correct errors, update information, change descriptions, and revise content at any time.

If a material error affects a purchase, the matter will be handled reasonably and in accordance with applicable law and the relevant Luxe Vitae policies.

15. Pricing and Availability

Prices, currencies, payment options, programs, services, and availability may vary according to:

  • Region;

  • Currency;

  • Service structure;

  • Payment method;

  • Applicable taxes;

  • Platform availability;

  • Promotional terms; or

  • Other legitimate business considerations.

The price and terms displayed and accepted at checkout, through an invoice, or in a written client agreement will control the applicable transaction.

Luxe Vitae does not guarantee that every service or payment option will be available in every country or region.

16. Website Availability

Luxe Vitae makes reasonable efforts to maintain the website and its functionality.

However, we do not guarantee:

  • Continuous or uninterrupted access;

  • Error-free operation;

  • Compatibility with every device or browser;

  • Permanent availability of every feature;

  • Immediate correction of every technical issue;

  • Protection from every cybersecurity risk; or

  • Continued availability of a third-party platform.

We may modify, update, restrict, suspend, or discontinue any part of the website when reasonably necessary.

17. External Links

This website may include links to websites, platforms, resources, or services operated by third parties.

External links are provided for convenience or additional information.

When you follow an external link, you leave the Luxe Vitae website and become subject to the third party’s own terms, privacy policy, cookies, and security practices.

Luxe Vitae does not control and is not responsible for:

  • Third-party content;

  • Accuracy;

  • Availability;

  • Products or services;

  • Security;

  • Privacy practices; or

  • Actions or omissions.

The inclusion of an external link does not necessarily constitute an endorsement or recommendation.

18. User Responsibility

By using this website, you agree not to:

  • Violate applicable law;

  • Attempt unauthorized access to the website or related systems;

  • Interfere with website security or operation;

  • Upload malicious code;

  • Copy or commercially exploit protected content;

  • Use the website for deceptive, harmful, or unlawful purposes;

  • Impersonate another person;

  • Submit false payment or contact information;

  • Harass or threaten another person; or

  • Infringe the rights of Luxe Vitae or another party.

Additional acceptable-use rules are contained in the Luxe Vitae Terms of Service.

19. Privacy and Cookies

The collection and handling of personal information through the Luxe Vitae website and related platforms are governed by the Luxe Vitae Privacy Policy.

The Privacy Policy describes information handled through:

  • Shopify;

  • Healthie;

  • Tidio;

  • Vitae Vibe forms;

  • Email;

  • WhatsApp;

  • Payment providers;

  • Cookies;

  • Website analytics; and

  • Other service providers.

Cookie and privacy controls may be available through the website depending on your location and applicable law.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Luxe Vitae and its owner, contractors, volunteers, representatives, and affiliates will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or connected to:

  • Use or inability to use the website;

  • Reliance on website content;

  • Reliance on automated responses;

  • Website interruptions;

  • Errors or omissions;

  • Third-party platforms;

  • External links;

  • Unauthorized access;

  • Loss of data;

  • Business decisions;

  • Personal decisions; or

  • Use of educational information.

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Mandatory consumer rights remain unaffected.

21. Relationship With Other Policies

This Legal Notice should be read together with the:

  • Terms of Service;

  • Privacy Policy;

  • Return and Refund Policy;

  • Applicable checkout terms;

  • Coaching agreements;

  • Vitae Vibe community guidelines;

  • Participation agreements; and

  • Other service-specific policies.

If this Legal Notice conflicts with the Terms of Service concerning the use or purchase of Services, the Terms of Service will control.

If it conflicts with the Privacy Policy concerning the collection, processing, storage, or disclosure of personal information, the Privacy Policy will control.

A signed service-specific agreement may control the particular service it addresses.

22. Changes to This Legal Notice

Luxe Vitae may update this Legal Notice to reflect changes to:

  • The website;

  • Business operations;

  • Services;

  • Technology providers;

  • Legal requirements;

  • Intellectual property; or

  • Other relevant practices.

The updated version will be published on this page with a revised “Last Updated” date.

Changes will become effective upon publication unless otherwise stated or required by applicable law.

23. Governing Law

This Legal Notice will be governed by the laws of:

USA

This provision applies without unlawfully limiting mandatory consumer rights that may apply in the user’s country or region.

24. Contact

Questions concerning this Legal Notice, the website, or Luxe Vitae policies may be directed to:

Luxe Vitae
Jessica Mari Medrano
Founder and Life and Health Alignment Coach
Website: www.luxevitae.com
Email: Jessicamarimedrano@luxevitae.com