Refund policy
Last Updated: July 2026
At Luxe Vitae, we are committed to providing thoughtful, personalized coaching services and high-quality digital resources. Because many of our services involve reserved time, individualized support, and digital content, all sales are final.
Coaching Services
All coaching sessions, coaching packages, consultations, workshops, and other professional services are non-refundable once purchased.
By booking a coaching session or program, you are reserving dedicated time and resources specifically for you. For this reason, refunds are not available for completed services, partially completed programs, missed appointments, or changes in personal circumstances.
Digital Products
Due to the immediate access provided to digital products—including downloadable resources, workbooks, guides, journals, templates, courses, and other digital content—all digital purchases are final and non-refundable.
Physical Products
If Luxe Vitae offers physical products in the future, return and exchange information will be updated accordingly. Unless otherwise stated at the time of purchase, physical product purchases are also considered final.
Rescheduling Coaching Sessions
Life happens, and we understand that schedules may change.
If you need to reschedule a coaching session, please notify us at least 24 hours in advance whenever possible. We will make reasonable efforts to accommodate one rescheduled appointment based on availability.
Missed appointments or cancellations made with less than 24 hours' notice may be considered forfeited and are generally not eligible for rescheduling.
Exceptional Circumstances
If you experience a technical issue or believe a billing error has occurred, please contact us. We are committed to reviewing legitimate concerns fairly and working toward an appropriate resolution whenever possible.
Questions
If you have any questions about this Return & Refund Policy, please contact us before making a purchase.